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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcella Wicklin

January 8, 2026

5  out of  5
rating by Marcella Wicklin
"Very helpful and easy to talk with! :)"
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Heather Ryals

December 24, 2025

5  out of  5
rating by Heather Ryals
"Steve was a pleasure to talk with as he provided me with my Auto quote. He explained my options clearly as he worked his magic coming up with much better auto coverage than I had & at a lower rate than I was paying. . Thank you Steve!"
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Corinna Roland

December 20, 2025

5  out of  5
rating by Corinna Roland
"Steve was very professional and accommodating; I informed him about what I was currently paying for auto & renters insurance and what benefits I received for those costs, and he worked hard to find me the best price for the most services. Even when I came back and said I didn’t want to switch insurance companies for the marginal amount he originally thought he could reduce my bills by, he was respectful and not pushy and ended up finding me an even better price with better benefits than what I currently had with a different company! Would highly recommend working with him."
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Tia R

December 12, 2025

5  out of  5
rating by Tia R
"Steve is amazing. He followed up with me, and got my insurance down the lowest I've ever had. With full coverage. Super kind and punctual."
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H B

December 9, 2025

5  out of  5
rating by H B
"Shelly was a huge help. Thank you for all of your help"
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Adolfo Quintero

December 9, 2025

5  out of  5
rating by Adolfo Quintero
"Catherine Harbison was amazing! She helped me out of a tough spot with my auto policy when no one else could. She found me great pricing, was super helpful, and explained everything clearly. Highly recommend her!"
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Bonnie David

December 3, 2025

5  out of  5
rating by Bonnie David
"Called several times lately, always helpful and wonderful to talk with a person 😊"
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Mary and Richard Steinberg

December 3, 2025

5  out of  5
rating by Mary and Richard Steinberg
"I’ve had State Farm Auto insurance since I was 16 (I’m now 72) and have had their homeowners since my first home. They have never let me down. And Timm Nielsen’s office and staff have continued the tradition. I could not be happier with their service and ease of getting things done."
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Fiorella Ruiz

December 3, 2025

5  out of  5
rating by Fiorella Ruiz
"Agents are very knowledgeable, they went above and beyond to get me a better deal than my prior insurance company. Highly recommended."
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Ammon Castleton-Rudolph

December 1, 2025

5  out of  5
rating by Ammon Castleton-Rudolph
"I called in, wanted to see about setting up a policy, and Catherine was an absolute joy to work with!:) She is knowledgeable, was fun to work with and got me set up! It was great!:) Update: Each time I call in they make time for me and I’m so grateful for their help! I called in today and talked with Steve, and he got me exactly what I needed.:) Appreciate the wonderful people in this office!:)"
We responded:
"Ammon, this review is such a perfect description of Catherine's style, thank you for sharing. Her knowledge, experience and good nature combined is such an asset to our Team, glad she answered your call. Looking forward to getting to know and serve you over the years, Welcome to the Good Neighbor!"
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Chris Wakefield

November 26, 2025

5  out of  5
rating by Chris Wakefield
"Shelly is very awesome to deal with Very friendly and nice. She the best"
We responded:
"Thanks so much, Chris! Shelly is such a gem - so glad you had a great experience! "
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Ryan Goss

November 26, 2025

5  out of  5
rating by Ryan Goss
"Michelle Tungate had helped me with my insurance needs for over 25 years. She always provides great service. She is patient and answers all my questions. I would recommend her to anyone."
We responded:
"Ryan, thank you very much for your 5 Star review and for sharing your experience with Michelle over the years. She represents the best of State Farm and truly embodies our Agency's vision to become Gems in the lives of our Customers. Grateful for your recommendation, Michelle and our Team look forward to doing a superb job for you, for many more years to come."
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K H

November 20, 2025

5  out of  5
rating by K H
"I met with Nielsen State Farm last night and had an excellent experience. Everyone there was incredibly friendly and welcoming, and they helped me get exactly the coverage I was looking for. A special shout-out to Steve — he was super kind, patient, and really went out of his way to make sure I understood everything. They even stayed late just to help me out, which I truly appreciated. Highly recommend them if you want great service and people who genuinely care!"
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Mohannad Naffakh

November 19, 2025

5  out of  5
rating by Mohannad Naffakh
"I had an awesome experience working with Catherine at State Farm. She was incredibly patient, answered every single question I threw her way, and walked me through the whole process with zero pressure. It honestly felt like she was focused on making sure I understood everything rather than just trying to get a policy started. Her attention to detail and willingness to take the time with me made the whole process smooth and stress-free. If you need someone who’s knowledgeable, patient, and genuinely helpful, Catherine is the one to go to if you're dealing with StateFarm insurance company. Highly recommend!"
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Rebeccah Penwell

November 18, 2025

5  out of  5
rating by Rebeccah Penwell
"Saving me just under $100 a month switching to State Farm! Made it very quick and easy, very much appreciated"
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Lawrence Burnett

November 18, 2025

5  out of  5
rating by Lawrence Burnett
"I've been a customer with State Farm since I got a driver's license more than 60 years ago. The company has always been available and helpful with any issues that I have had. Great service!"
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Zewdi Gebregergis

November 14, 2025

5  out of  5
rating by Zewdi Gebregergis
"I had a great experience with my vehicle insurance service. The staff was very helpful, patient, and answered all my questions clearly. I really appreciate the excellent customer service. Thank you Catherine"
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Janet Carter

November 13, 2025

5  out of  5
rating by Janet Carter
"I am always happy with the service I receive. Thank you very much."
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Sabir Howell

November 11, 2025

5  out of  5
rating by Sabir Howell
"Amazing service. Shout out Catherine Harbsion 🙏👌"
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Cassy Owen

November 6, 2025

5  out of  5
rating by Cassy Owen
"Shelly has always been very helpful. Always goes above and beyond making sure I am satisfied!"
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Faith Watkins

November 6, 2025

5  out of  5
rating by Faith Watkins
"Timm and Shelly are very helpful and knowledgeable about their coverage and services. Thankful for their expertise and quick responses. Solid team!! Would highly recommend for ease of mind. Claims aren’t fun but knowing they are on your side makes a big difference."
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Ginny Fox

November 6, 2025

5  out of  5
rating by Ginny Fox
"Shelley is so helpful. She goes out of her way to give great service! I highly recommend her!"
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Steve Paul

October 30, 2025

5  out of  5
rating by Steve Paul
"Shelly always gives great service."
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Sage Reeves

October 24, 2025

5  out of  5
rating by Sage Reeves
"Shelly is the best ever!!!"
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chris Plath

October 24, 2025

5  out of  5
rating by chris Plath
"She is the best!"