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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lonny Kahut

August 26, 2026

5  out of  5
rating by Lonny Kahut
"Great job helping me out and explaining everything to me got back with me promptly and did it all in one day thank you again"
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Isabel Estrada

July 31, 2026

5  out of  5
rating by Isabel Estrada
"Very good experience! Very straight forward! Loved the customer service."
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Vivien Stewart

July 30, 2026

5  out of  5
rating by Vivien Stewart
"Shelly was so helpful with her knowledge of insurance. It was a very positive experience for me. Excellent customer service she made me at ease. With her great service and excellent pricing I was able to save money."
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Marcella Wicklin

July 22, 2026

4  out of  5
rating by Marcella Wicklin
"Shelly had such a warm welcome and was able to help quite easily! I didn’t appreciate all the promotions towards upgrading my policy, but I understand that’s part of the job. In the future, I offer an alternative of asking the customer if they would like to hear about upgrades instead of blindly promoting it right off the bat. Otherwise, she was very helpful and easy to talk with! :)"
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Skittles Bell

July 22, 2026

5  out of  5
rating by Skittles Bell
"Shelly was excellent. She was patient, efficient and knew what I needed even when I did not."
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Zachary Bryant

July 20, 2026

5  out of  5
rating by Zachary Bryant
"Been going here for years. Shelly is just wonderful to work with! She is very helpful and good with silly questions. I’d go here if I were you!! They’re cool with your long strange trips. 👍💜🙂‍↔️"
We responded:
"Thank you for your continued trust and support over the years! We're so glad to hear Shelly has been helpful and approachable. We appreciate your kind words and are always here to assist with anything—no matter how long or strange the trip!"
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Lynne Wallander

July 18, 2026

5  out of  5
rating by Lynne Wallander
"Shelly is very helpful with my problems and inquires. She goes that extra mile to get the answer for me. Even if it was about a very old check. I can always count on Shelly answering the phone with a smile. I am a long time customer of State Farm and Shelly is one of the main reasons I stay."
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Bridgette Schroder

July 10, 2026

5  out of  5
rating by Bridgette Schroder
"Shelly is so sweet! She is the best!"
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Ruth Kolker

July 8, 2026

5  out of  5
rating by Ruth Kolker
"Shelly was very patient and helpful with a request regarding my insurance. She made the few minutes pleasant with a cheerful and friendly attitude, being fully available."
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Ryan Camp

July 8, 2026

5  out of  5
rating by Ryan Camp
"Catherine was very helpful and made setting up our new policy super easy!"
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Megan Balzer

July 6, 2026

5  out of  5
rating by Megan Balzer
"Shelly is really fantastic and treats customers so well. She’s not only knowledgeable but so helpful. She has gone above and beyond for me and my family multiple times over the past few years. I’m super grateful to have an agent and staff I can trust to help every time."
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John Fisher

July 1, 2026

5  out of  5
rating by John Fisher
"Shelly was very helpful. Good agency"
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Daniel Fuller

June 5, 2026

5  out of  5
rating by Daniel Fuller
"Shelly is always very helpful"
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Spencer White

May 29, 2026

5  out of  5
rating by Spencer White
"Catherine helped me and my fiancé get up and running with our car insurance and made the entire process much easier than I thought it could be!"
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Marcelo De La Torre Jr

May 14, 2026

5  out of  5
rating by Marcelo De La Torre Jr
"Timm and his team are the best! Always friendly and ready to work with you. Catherine went above and beyond to create the best homeowners policy for me. Now I'm stress free. Thank you!!"
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Connie Luissie

May 13, 2026

4  out of  5
rating by Connie Luissie
"Great customer service!"
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Stephen Piacentini

May 4, 2026

5  out of  5
rating by Stephen Piacentini
"Everyone in my agent’s office is friendly and extremely knowledgeable. I especially appreciated how the associate I worked with today took steps to save me money."
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Isabell Taylor

May 1, 2026

5  out of  5
rating by Isabell Taylor
"Catherine was very helpful and adjusted things to help me find the right plan. She was very kind and explained everything very well. Definitely recommend! Seemed like she actually cared about my savings."
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William Nicholson

April 29, 2026

5  out of  5
rating by William Nicholson
"Catherine was very professional and personable.I was confident she'd get the job done to the point of relaxation.Another victory for State Farm!Thank you Catherine."
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Mark Rodriguez

April 28, 2026

5  out of  5
rating by Mark Rodriguez
"It was a genuine pleasure to speak with Shelly this morning regarding updating my insurance policy. Not only was she thoroughly informative walking me through my end of the process, I felt completely assured everything was in order and left with attentive, supportive professionals."
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Todd Harris

April 23, 2026

5  out of  5
rating by Todd Harris
"Shelly has been very helpful to me in organizing all of my elderly father's insurance needs."
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Lindsey Stevens

April 9, 2026

5  out of  5
rating by Lindsey Stevens
"Everyone at this office is amazing! They helped lower my car insurance rate with higher coverage, life insurance and renters! Thank you!"
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sue jensen

April 7, 2026

5  out of  5
rating by sue jensen
"Timm and Shelly we're a godsend to my husband and me. We had a State Farm agent but that agent didn't review our policies with us and was not what I consider a professional at his job. When I switched to Timm and Shelly they were able to save me close to a hundred dollars a month. They're still working on saving me some money on my car insurance. They've worked a lot harder than my previous agent ever did. I am so thankful for the thorough and professional job, they have done. If I could give them ten stars, I would."
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Mohanad Lateef

April 1, 2026

5  out of  5
rating by Mohanad Lateef
"Catherine Harbison Was very nice and understanding what we need to be covered l highly recommend to everyone go to her thank you."
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Natalie Urton

March 31, 2026

5  out of  5
rating by Natalie Urton
"Shelly Tungate is extremely friendly, and she always finds my family and I the best prices! She is transparent with everything along with is happy to explain/ answer questions. I’m very happy with this company."