State Farm® Insurance Agent Timm Nielsen

"Excellent service and follow through. Very pleased with the experience and highly recommend this agency. Updated: revising my review due to the fact it has now taken over two months to straighten out errors on our policy. Although this location has been trying to work with their underwriting department to fix the errors the amount of time taken has been completely unacceptable. Updated 04/23/2025 - This agency was completely derelict in their handling of our policy. Not only did it take 4 months to finally get resolution on our auto insurance, we were then told that our premium went up from $395 per month to over $700 per month. This agency dropped the ball and left us hanging now in need of insurance and undoubtably will pay more then what we originally planned. In addition, my wife was just pulled over today as the cop had run our plates and it showed that DMV had no record of our insurance and that we have been cancelled back in December. Save yourself some frustration and stay away from State Farm and this agency. This has been 4 months of absolute H**L. No accountability and no responsibility."

"Worst insurance service ever. Missed a day of wages because I couldn't get my insurance in my name. Feel free to message me for details. All I keep getting is a "I'm sorry for the confusion"."

"Catherine Harbison went to a lot of effort to get me an accurate price quote for the coverage I need. I did not save any money, but my coverage and peace of mind are improved."

"Catherine patiently and skillfully walked us through a rather complicated insurance scenario in a timely manner. She was helpful explaining the State Farm Insurance system for us as new clients. Catherine was knowledgeable and was very careful in seeing that we have the right amount of insurance for our specific needs. I would not hesitate to recommend her to others seeking a top-rate insurance professional. Thank you Catherine!"

"Great service. A+++"

"Thank you Sherlly for your help today.Getting my Mustang back up insured.After I was done working on it she's the best"

"I just made the switch to Timms with GREAT help of Catherine. I was in a pinch & she was quick to helping me and even got me better rates then where I was! Got everything of to me quickly. Stayed in contact with me through the whole process made the transition so smooth & helpfully with all my millions questions I had. Help me with sitting up my autopay & getting the application downloaded. Very reliable and professional I Love it! Thank you Catherine"

"Very easy to work with and talk to about a plan that fit my needs."

"Was very informative, super friendly and not at all pushy. I wasn’t even looking to buy new insurance and she sold me a plan that fit my needs."

"I am always pleased with the service and kindness I receive from Timm and his office staff. Professional and timely! So glad I found them!"

"I’ve had State Farm Auto insurance since I was 16 (I’m now 72) and have had their homeowners since my first home. They have never let me down. And Timm Nielsen’s office and staff have continued the tradition. I could not be happier with their service and ease of getting things done."

"Catherine was so helpful and delightful to work with. She answered all my questions in a timely manner and was easy to talk with. Thank you, Catherine!"

"Catherine was amazing and very helpful! Ask for her if you need a policy!"

"I enjoyed my experience with Shelly. She never pressured me to buy extra coverage . But she gave me good advice on coverage. Thanks"

"Agents were very helpful and answered all my questions. Recommend using them!"

"Catherine was great. She gave us great service and saved us a lot of money. Highly recommend."

"I received really prompt and informative communication from Catherine who was able to answer my questions and address my concerns. I would definitely recommend her to anyone looking. Thank you!"

"It’s been fantastic working with Timm Nielsen and Shelly and Timm’s team! Timm has taken care of all my insurance needs, both personal and business. They go above and beyond to make sure we’re covered, and Shelly has always made it easy to work with them! I definitely recommend going with Timm!"

"Working with Shelly and Timm has been a great experience. I appreciate their analysis into our coverage and work to get us setup as new customers."

"In a day when online insurance is popular, Timm Nielsen and team remind me why having an IRL agent is still the best. I appreciate their advice, service, and reputation. Much thanks to them!"

"Michelle Tungate has been the best of the best to work with at State Farm. She is knowledgeable, hardworking and will go the extra mile to help or find the help needed if necessary. All of our family depends on Michelle for our insurance needs. We wouldn’t go anywhere else!"

"Shelly has helped us for years and is always so helpful and friendly!"

"Shelly is excellent. Very informative. Wonderful customer service. Love State Farm I have been with them for about 27 years."

"Shelly is THE best at making people feel comfortable. With something as complicated as insurance, it can be intimidating, but she made me understand what my options are and make the best decision possible. Thank you so much Shelly!!"

"We recently switched to Timm Nielsen’s State Farm agency and couldn’t be happier. He worked with me to figure out exactly what coverage we needed to create the perfect insurance bundle for our family. In the process, Timm was able to lower our monthly premiums each month…Wow! Additionally, Shelly & the team there are so knowledgeable about, and patient with each question we have had. As someone who used to dread insurance stuff, I can honestly say it’s a pleasure to call and to visit their friendly office. I’m so glad we switched."