State Farm® Insurance Agent Timm Nielsen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Darren Urton
February 21, 2026
"Shelly tungate was amazing. I would recommend her."
Stefanie Craft
February 20, 2026
"So happy to be back with State Farm and get the best pricing available. Thank you Catherine for the great customer service!"
Wail Hamid
February 17, 2026
"Catherine was amazing to work with. I was shopping around for a good home and auto bundle and felt overwhelmed after talking to several companies. She was patient, answered all my questions, and kept updating my quotes until we found the best deal possible. I ended up with better coverage and benefits than I expected.
Highly recommend Catherine and look forward to continuing to work with her!"
Cheryl Lytsell
February 14, 2026
"Steve was very helpful in getting all the information I needed to update my insurance and at great price."
Deborah Parham
January 26, 2026
"The Agent was Professional and efficient
Setting up my new policy for auto home and umbrella policy. And very patient as he took time to explain and to answer questions that I had asked"
Bryanna Walker
January 23, 2026
"Shelly Tungate is absolutely PHENOMENAL with managing our account. She’s been doing it for years and always has my back to make sure we’regetting the best coverage suitable for our circumstances. We are well taken care of over here!"
Cindy
January 14, 2026
"Steve was excellent to work with. He was professional, funny, relatable and respectful! Our family now has multiple policies with State Farm and we have a peace of mind with the coverage choices we now have. If you’re thinking about switching make the call you’ll be surprised at the savings. I know I was very pleased. Thank you, Steve!"
Danielle Potter
January 13, 2026
"Steve was very helpful and thorough. He explained everything through the process and I am certain he provided the least expensive but most comprehensive quote manageable."
Marcella Wicklin
January 8, 2026
"Very helpful and easy to talk with! :)"
Heather Ryals
December 24, 2025
"Steve was a pleasure to talk with as he provided me with my Auto quote. He explained my options clearly as he worked his magic coming up with much better auto coverage than I had & at a lower rate than I was paying. . Thank you Steve!"
Corinna Roland
December 20, 2025
"Steve was very professional and accommodating; I informed him about what I was currently paying for auto & renters insurance and what benefits I received for those costs, and he worked hard to find me the best price for the most services. Even when I came back and said I didn’t want to switch insurance companies for the marginal amount he originally thought he could reduce my bills by, he was respectful and not pushy and ended up finding me an even better price with better benefits than what I currently had with a different company! Would highly recommend working with him."
Tia R
December 12, 2025
"Steve is amazing. He followed up with me, and got my insurance down the lowest I've ever had. With full coverage. Super kind and punctual."
H B
December 9, 2025
"Shelly was a huge help. Thank you for all of your help"
Adolfo Quintero
December 9, 2025
"Catherine Harbison was amazing! She helped me out of a tough spot with my auto policy when no one else could. She found me great pricing, was super helpful, and explained everything clearly. Highly recommend her!"
Bonnie David
December 3, 2025
"Called several times lately, always helpful and wonderful to talk with a person 😊"
Mary and Richard Steinberg
December 3, 2025
"I’ve had State Farm Auto insurance since I was 16 (I’m now 72) and have had their homeowners since my first home. They have never let me down. And Timm Nielsen’s office and staff have continued the tradition. I could not be happier with their service and ease of getting things done."
Fiorella Ruiz
December 3, 2025
"Agents are very knowledgeable, they went above and beyond to get me a better deal than my prior insurance company. Highly recommended."
Ammon Castleton-Rudolph
December 1, 2025
"I called in, wanted to see about setting up a policy, and Catherine was an absolute joy to work with!:) She is knowledgeable, was fun to work with and got me set up! It was great!:)
Update: Each time I call in they make time for me and I’m so grateful for their help! I called in today and talked with Steve, and he got me exactly what I needed.:) Appreciate the wonderful people in this office!:)"
"Ammon, this review is such a perfect description of Catherine's style, thank you for sharing. Her knowledge, experience and good nature combined is such an asset to our Team, glad she answered your call. Looking forward to getting to know and serve you over the years, Welcome to the Good Neighbor!"
Chris Wakefield
November 26, 2025
"Shelly is very awesome to deal with Very friendly and nice. She the best"
"Thanks so much, Chris! Shelly is such a gem - so glad you had a great experience! "
Ryan Goss
November 26, 2025
"Michelle Tungate had helped me with my insurance needs for over 25 years. She always provides great service. She is patient and answers all my questions. I would recommend her to anyone."
"Ryan, thank you very much for your 5 Star review and for sharing your experience with Michelle over the years. She represents the best of State Farm and truly embodies our Agency's vision to become Gems in the lives of our Customers. Grateful for your recommendation, Michelle and our Team look forward to doing a superb job for you, for many more years to come."
K H
November 20, 2025
"I met with Nielsen State Farm last night and had an excellent experience. Everyone there was incredibly friendly and welcoming, and they helped me get exactly the coverage I was looking for.
A special shout-out to Steve — he was super kind, patient, and really went out of his way to make sure I understood everything. They even stayed late just to help me out, which I truly appreciated.
Highly recommend them if you want great service and people who genuinely care!"
Mohannad Naffakh
November 19, 2025
"I had an awesome experience working with Catherine at State Farm. She was incredibly patient, answered every single question I threw her way, and walked me through the whole process with zero pressure. It honestly felt like she was focused on making sure I understood everything rather than just trying to get a policy started. Her attention to detail and willingness to take the time with me made the whole process smooth and stress-free. If you need someone who’s knowledgeable, patient, and genuinely helpful, Catherine is the one to go to if you're dealing with StateFarm insurance company.
Highly recommend!"
Rebeccah Penwell
November 18, 2025
"Saving me just under $100 a month switching to State Farm! Made it very quick and easy, very much appreciated"
Lawrence Burnett
November 18, 2025
"I've been a customer with State Farm since I got a driver's license more than 60 years ago. The company has always been available and helpful with any issues that I have had. Great service!"
Zewdi Gebregergis
November 14, 2025
"I had a great experience with my vehicle insurance service. The staff was very helpful, patient, and answered all my questions clearly. I really appreciate the excellent customer service. Thank you Catherine"