Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K H

K H

November 20, 2025

5  out of  5
rating by K H
"I met with Nielsen State Farm last night and had an excellent experience. Everyone there was incredibly friendly and welcoming, and they helped me get exactly the coverage I was looking for. A special shout-out to Steve — he was super kind, patient, and really went out of his way to make sure I understood everything. They even stayed late just to help me out, which I truly appreciated. Highly recommend them if you want great service and people who genuinely care!"
Profile photo of Mohannad Naffakh

Mohannad Naffakh

November 19, 2025

5  out of  5
rating by Mohannad Naffakh
"I had an awesome experience working with Catherine at State Farm. She was incredibly patient, answered every single question I threw her way, and walked me through the whole process with zero pressure. It honestly felt like she was focused on making sure I understood everything rather than just trying to get a policy started. Her attention to detail and willingness to take the time with me made the whole process smooth and stress-free. If you need someone who’s knowledgeable, patient, and genuinely helpful, Catherine is the one to go to if you're dealing with StateFarm insurance company. Highly recommend!"
Profile photo of Rebeccah Penwell

Rebeccah Penwell

November 18, 2025

5  out of  5
rating by Rebeccah Penwell
"Saving me just under $100 a month switching to State Farm! Made it very quick and easy, very much appreciated"
Profile photo of Lawrence Burnett

Lawrence Burnett

November 18, 2025

5  out of  5
rating by Lawrence Burnett
"I've been a customer with State Farm since I got a driver's license more than 60 years ago. The company has always been available and helpful with any issues that I have had. Great service!"
Profile photo of Zewdi Gebregergis

Zewdi Gebregergis

November 14, 2025

5  out of  5
rating by Zewdi Gebregergis
"I had a great experience with my vehicle insurance service. The staff was very helpful, patient, and answered all my questions clearly. I really appreciate the excellent customer service. Thank you Catherine"
Profile photo of Janet Carter

Janet Carter

November 13, 2025

5  out of  5
rating by Janet Carter
"I am always happy with the service I receive. Thank you very much."
Profile photo of Sabir Howell

Sabir Howell

November 11, 2025

5  out of  5
rating by Sabir Howell
"Amazing service. Shout out Catherine Harbsion 🙏👌"
Profile photo of Cassy Owen

Cassy Owen

November 6, 2025

5  out of  5
rating by Cassy Owen
"Shelly has always been very helpful. Always goes above and beyond making sure I am satisfied!"
Profile photo of Faith Watkins

Faith Watkins

November 6, 2025

5  out of  5
rating by Faith Watkins
"Timm and Shelly are very helpful and knowledgeable about their coverage and services. Thankful for their expertise and quick responses. Solid team!! Would highly recommend for ease of mind. Claims aren’t fun but knowing they are on your side makes a big difference."
Profile photo of Ginny Fox

Ginny Fox

November 6, 2025

5  out of  5
rating by Ginny Fox
"Shelley is so helpful. She goes out of her way to give great service! I highly recommend her!"
Profile photo of Steve Paul

Steve Paul

October 30, 2025

5  out of  5
rating by Steve Paul
"Shelly always gives great service."
Profile photo of Sage Reeves

Sage Reeves

October 24, 2025

5  out of  5
rating by Sage Reeves
"Shelly is the best ever!!!"
Profile photo of chris Plath

chris Plath

October 24, 2025

5  out of  5
rating by chris Plath
"She is the best!"
Profile photo of Lori Wakefield

Lori Wakefield

September 17, 2025

5  out of  5
rating by Lori Wakefield
"Shelly was great at helping me and figuring out just what we needed ! Thank you"
Profile photo of Bonnie David

Bonnie David

September 16, 2025

5  out of  5
rating by Bonnie David
"Called several times lately, always helpful and wonderful to talk with a person 😊"
Profile photo of Katelyn Turner

Katelyn Turner

September 4, 2025

5  out of  5
rating by Katelyn Turner
"Very kind and easy to talk to. Shelly helped me find the best rate! Very patient."
Profile photo of Roger Knight

Roger Knight

September 4, 2025

5  out of  5
rating by Roger Knight
"Catharine was great helping me going through the process of changing my existing insurance policies to State Farm and saving me on my home and car insurance. Thank you."
Profile photo of Logan Roley

Logan Roley

August 20, 2025

5  out of  5
rating by Logan Roley
"Shelly is always great and super helpful!"
Profile photo of Demaris Prue

Demaris Prue

August 15, 2025

5  out of  5
rating by Demaris Prue
"Catherine listened to my needs and help me save money on my auto and homeowners insurance. She was fast and thorough."
Profile photo of Rukia Aweys

Rukia Aweys

August 7, 2025

5  out of  5
rating by Rukia Aweys
"Catherine Is Very professional Agent , She answered all the questions I had."
Profile photo of Linda

Linda

August 6, 2025

5  out of  5
rating by Linda
"A shout out for Catherine Harbison for beyond excellent and absolutely superb customer service!! Catherine is extremely friendly, very pro-active and is an absolute pleasure to have taking care of my insurance needs! Whenever I call, she immediately takes care of business and also does a text followup or email letting me know she has handled it and it is completed! Having a wonderful person like Catherine makes my day go so extra special and with no stress in handling these insurance tasks! Thank You Catherine for your outstanding service!!! I so appreciate YOU!!"
Profile photo of Debora Richards

Debora Richards

July 31, 2025

5  out of  5
rating by Debora Richards
"Catherine was very helpful and patient while we worked though my insurance needs. Its great to have everything with one company and a reliable agent."
Profile photo of Matt Trulson

Matt Trulson

July 30, 2025

5  out of  5
rating by Matt Trulson
"Excellent customer service. Very helpful in customizing policy for my needs, and saving us money."
Profile photo of Raymond Spear

Raymond Spear

July 25, 2025

5  out of  5
rating by Raymond Spear
"I was online shopping for new auto and home insurance. A went to the State Farm web site to get a quote. Before I completed the quote Catherine from this agency called. She went over my options in detail and made sure I understood them. When all was said and done she saved me around $1000 from what my current carrier wanted."
Profile photo of Connie Kuru

Connie Kuru

July 14, 2025

5  out of  5
rating by Connie Kuru
"5 stars! I couldn’t be more pleased with Shelley and Timm. When you need them, they are a quick phone call away and happy to answer questions and help in any way. I highly recommend!!"
We responded:
"Thank you for such a thoughtful review, Connie! We're so glad to hear that Timm Nielsen and the team have made a lasting impact with their personal service and expertise. We truly appreciate your trust and are proud to continue providing you with the best experience possible!"