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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcelo De La Torre Jr

May 14, 2026

5  out of  5
rating by Marcelo De La Torre Jr
"Timm and his team are the best! Always friendly and ready to work with you. Catherine went above and beyond to create the best homeowners policy for me. Now I'm stress free. Thank you!!"
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Connie Luissie

May 13, 2026

4  out of  5
rating by Connie Luissie
"Great customer service!"
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Stephen Piacentini

May 4, 2026

5  out of  5
rating by Stephen Piacentini
"Everyone in my agent’s office is friendly and extremely knowledgeable. I especially appreciated how the associate I worked with today took steps to save me money."
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Isabell Taylor

May 1, 2026

5  out of  5
rating by Isabell Taylor
"Catherine was very helpful and adjusted things to help me find the right plan. She was very kind and explained everything very well. Definitely recommend! Seemed like she actually cared about my savings."
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William Nicholson

April 29, 2026

5  out of  5
rating by William Nicholson
"Catherine was very professional and personable.I was confident she'd get the job done to the point of relaxation.Another victory for State Farm!Thank you Catherine."
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Mark Rodriguez

April 28, 2026

5  out of  5
rating by Mark Rodriguez
"It was a genuine pleasure to speak with Shelly this morning regarding updating my insurance policy. Not only was she thoroughly informative walking me through my end of the process, I felt completely assured everything was in order and left with attentive, supportive professionals."
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Halsey Knox

April 23, 2026

5  out of  5
rating by Halsey Knox
"Shelly has been very helpful to me in organizing all of my elderly father's insurance needs."
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Lindsey Stevens

April 9, 2026

5  out of  5
rating by Lindsey Stevens
"Everyone at this office is amazing! They helped lower my car insurance rate with higher coverage, life insurance and renters! Thank you!"
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sue jensen

April 7, 2026

5  out of  5
rating by sue jensen
"Timm and Shelly we're a godsend to my husband and me. We had a State Farm agent but that agent didn't review our policies with us and was not what I consider a professional at his job. When I switched to Timm and Shelly they were able to save me close to a hundred dollars a month. They're still working on saving me some money on my car insurance. They've worked a lot harder than my previous agent ever did. I am so thankful for the thorough and professional job, they have done. If I could give them ten stars, I would."
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Mohanad Lateef

April 1, 2026

5  out of  5
rating by Mohanad Lateef
"Catherine Harbison Was very nice and understanding what we need to be covered l highly recommend to everyone go to her thank you."
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Natalie Urton

March 31, 2026

5  out of  5
rating by Natalie Urton
"Shelly Tungate is extremely friendly, and she always finds my family and I the best prices! She is transparent with everything along with is happy to explain/ answer questions. I’m very happy with this company."
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Cindy Veliz

March 13, 2026

5  out of  5
rating by Cindy Veliz
"AMAZING!!"
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John Fisher

March 5, 2026

5  out of  5
rating by John Fisher
"Shelly very helpful. Good agency"
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Sarah Smith

March 5, 2026

5  out of  5
rating by Sarah Smith
"Working with Shelly Tungate has been such a positive experience. She is one of those rare people who is not only incredibly knowledgeable, but also genuinely kind and patient in every interaction. I’ve reached out to her with questions more than once, and she always takes the time to explain things clearly and make sure I feel supported and informed. Her professionalism and calm, friendly communication style make such a difference. You can tell she truly cares about the people she helps. I’m grateful for everything she’s done, and I couldn’t recommend her more highly."
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Angie Collins

March 4, 2026

5  out of  5
rating by Angie Collins
"I’d give 10 stars if I could! Shelley is always so wonderful to work with. Efficient, fun and very helpful! Thanks guys!"
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Andrew Smith

March 4, 2026

5  out of  5
rating by Andrew Smith
"I moved out of state a number of years ago and had to change agents. I had some questions today and was able to get in touch with Shelly Tungate for some help. I wanted to talk with Shelly since she was always super helpful and excellent to work with! She remembered who I was as soon as I said hello and said my name. Thanks Shelly!"
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Nic Way (Lord Picklish)

March 2, 2026

5  out of  5
rating by Nic Way (Lord Picklish)
"I was working on a tight deadline and Catherine was able to help me out immediately and flawlessly."
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Darren Urton

February 21, 2026

5  out of  5
rating by Darren Urton
"Shelly tungate was amazing. I would recommend her."
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Stefanie Craft

February 20, 2026

5  out of  5
rating by Stefanie Craft
"So happy to be back with State Farm and get the best pricing available. Thank you Catherine for the great customer service!"
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Wail Hamid

February 17, 2026

5  out of  5
rating by Wail Hamid
"Catherine was amazing to work with. I was shopping around for a good home and auto bundle and felt overwhelmed after talking to several companies. She was patient, answered all my questions, and kept updating my quotes until we found the best deal possible. I ended up with better coverage and benefits than I expected. Highly recommend Catherine and look forward to continuing to work with her!"
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Cheryl Lytsell

February 14, 2026

5  out of  5
rating by Cheryl Lytsell
"Steve was very helpful in getting all the information I needed to update my insurance and at great price."
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Deborah Parham

January 26, 2026

5  out of  5
rating by Deborah Parham
"The Agent was Professional and efficient Setting up my new policy for auto home and umbrella policy. And very patient as he took time to explain and to answer questions that I had asked"
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Bryanna Walker

January 23, 2026

5  out of  5
rating by Bryanna Walker
"Shelly Tungate is absolutely PHENOMENAL with managing our account. She’s been doing it for years and always has my back to make sure we’regetting the best coverage suitable for our circumstances. We are well taken care of over here!"
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Cindy

January 14, 2026

5  out of  5
rating by Cindy
"Steve was excellent to work with. He was professional, funny, relatable and respectful! Our family now has multiple policies with State Farm and we have a peace of mind with the coverage choices we now have. If you’re thinking about switching make the call you’ll be surprised at the savings. I know I was very pleased. Thank you, Steve!"
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Danielle Potter

January 13, 2026

5  out of  5
rating by Danielle Potter
"Steve was very helpful and thorough. He explained everything through the process and I am certain he provided the least expensive but most comprehensive quote manageable."